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Buyer Services
At Marquis Marketing, we tailor our services to meet your business’ requirements.
PRODUCT INNOVATION
Our dedicated and professional team in New Product Development and Quality Assurance are food science qualified and ready to work with you to develop new and innovative products to meet your business objectives and specific needs.
CUSTOMER SERVICE AND LOGISTICS
At Marquis Marketing, we believe our job has only just started when we sell to or contract a customer. We pride ourselves on the delivery of quality product, exceptional customer service and effective logistics solutions to make your life as easy as possible.
CUSTOMER SERVICE
We know every customer is unique. We take the time to learn and understand your requirements and preferences, and then go out of our way to meet those needs every time.
Whether you are looking for a special blend of kernel, a customised specification for your product, a particular delivery format or slightly different documentation requirements – we have the resources, flexibility and desire to put together a special customer service package unique to you.
LOGISTICS
Generally, for export orders we deliver CIF, but if you have a particular need for DAP or FOB or any other more complex INCO terms, we can tailor a solution.
For export orders we usually deliver via 20ft and 40ft standard food grade containers with floor stacked cartons to minimise freight costs. However, if you require a refrigerated container and palletised product, we can easily accommodate with a variety of pallet options and providers.
QUALITY AND SPECS
Marquis Macadamias are the world’s premier macadamias and processed according to some of the most demanding specifications in the industry.
We know that some macadamia applications require a kernel with a special set of characteristics that go beyond the standard specification. If you are looking for a unique product profile talk to us. We can customise a product and specifications to suit most applications.